Upgrade to Evergreen 3.4

Upgrade Date - January 15, 2020

What to Expect

The Sage Evergreen system will be down on Wednesday, January 15, 2020 to upgrade our software from 3.1.11 to the latest version of 3.4. Although we hope to be back in operation as soon as possible, plan on being down for that day and let your patrons know. This will also affect Library2Go access and any program that uses our system for patron verification such as print management systems and database access. We will also be displaying a message in the OPAC starting January 1.

While the system is down you will be able to use Offline mode in the Evergreen web client. It is best if you do only checkouts and wait on checkins until the system is back up. There will be a tutorial sent out on how to use the Web Client Offline program.

How to Prepare

  • If you haven't already, log into the Sage Evergreen web client - https://catalog.sage.eou.edu/eg/staff/login  When logging in for the first time you will need to register your workstation. It is important to do this before the upgrade if you want to use Offline to record checkouts.
  • Take a look at 3.4 - We will be setting up our test server soon, but in the meantime there is a demo server located at https://demo.evergreencatalog.com/eg/staff/home  login- admin  password - demo123
  • Learn more about the Web client by watching the training videos on the Sage training web site and gotomeeting session recordings on the Sage YouTube channel


Will the desktop staff client still work after the upgrade?

No, the desktop staff client will no longer connect. You will need to use the Web Client. You can uninstall the desktop client after the upgrade.

What is the recommended web browser to use with the Web Client?

Firefox and Chrome both work with Web Client, but Chrome is the preferred browser.

What if I need training?

There will be circulation and cataloging training videos available for the Web Client. We are also happy to set up an online training with your library.

What if I have a problem using the Web Client?

You can submit a help ticket at https://sagelib.org/support

What problems/bugs will be resolved with this upgrade?

A list of all the bug fixes can be found here: https://sagelib.org/node/606

What new features will we see?

A list of new features can be found here: https://sagelib.org/node/607

What does it mean when I see Angular in the new features of Evergreen?

AngularJS is a new structural framework for creating dynamic web applications. Much of the code is being rewritten into AngularJS to improve the functionality of Evergreen

Will I need to install Hatch?

User settings, like column setup and other configurations, are now stored on the server rather than the browser's cache. Hatch would only be needed if using multiple printers on a workstation. There are Hatch updates planned for 3.4.2